Betting is entertainment — and Casinor is committed to keeping it that way. Take control so it stays fun, not stressful.
At Casinor, we believe online betting and casino gaming is a form of entertainment — much like watching a film or catching a cricket match. But as with any entertainment, the experience is best enjoyed within sensible limits.
Responsible gaming doesn't mean playing less — it means enjoying what you love without it affecting other areas of your life. Casinor is here to help you maintain that balance.
Our responsible gaming program is built on three core principles: Awareness — learn about your own gaming habits; Controls — set your own limits; Support — we're here when you need us.
Remember: betting is entertainment, not a way to earn money. Chasing losses by placing bigger bets is never the right decision.
Completely free, activate anytime — no hassle
Set your own maximum deposit limit — daily, weekly, or monthly. Decreases take effect immediately; increases come into force after 24 hours.
Effective immediatelySet a cap on the total amount you wager over a set period. Once the budget runs out, betting stops automatically.
Automatic ProtectionDecide in advance how long you want to play. You'll get an on-screen reminder when the time is up, and can opt for automatic logout as well.
Time AwarenessTake a temporary break from 24 hours up to 30 days. You will not be able to log in during this period. Your account reactivates automatically once the break ends.
Cooling-OffExclude yourself from the platform for 6 months, 1 year, or permanently. Once active, it cannot be cancelled before the period ends.
Maximum ProtectionSet a maximum loss limit for any given period. Once you reach that limit, you will not be able to place any more bets for the rest of the day.
Loss ControlActivate any protection tool in just a few simple steps
Log in to your Casinor account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, session timer, cooling-off, or self-exclusion — choose whichever tool suits your needs.
Enter the amount or time limit and press "Confirm". It takes effect immediately.
Once the tool is activated, a confirmation message will be sent to your registered email.
How an everyday member can manage their betting budget
This is an example. Set your own limits based on your income and what you can afford.
Once you set a limit, we will never pressure you to increase it.
You will not receive any promotional emails while your exclusion is active.
Take a moment to reflect on these questions — answer them honestly
Do you find yourself placing larger bets to try to win back money you've lost?
Are you hiding your betting from family or friends?
Are you spending time betting instead of being there for work, studies, or family?
Have you ever tried to stop betting but found you couldn't?
Have you taken out a loan or borrowed money from someone to place bets?
Do you feel irritable, restless, or anxious when you are unable to bet?
If you answered "yes" to two or more of these questions, activate Casinor's responsible gaming tools right away or get in touch with our support team.
If you notice any of these signs, pause and take an honest look at your betting habits:
Continuing to bet even after going over your budget.
Focusing only on winning while ignoring the possibility of losing.
Checking the betting app before bed or during work.
Using money set aside for essentials — groceries, rent — to place bets.
Lying about your betting or hiding information from family members.
The urge to chase losses with bigger bets after a bad run.
Follow these guidelines, developed by Casinor's experienced team:
Don't think of betting as a source of income — treat it as the cost of entertainment.
Set a budget in advance and stick to it — keep it within your monthly entertainment budget.
Take breaks regularly — at least one full day off per week is a good habit.
Avoid placing bets when you are drinking or feeling overly tired.
Keep a cool head when you lose — don't let emotions push you into bigger bets.
Use the session timer and limit tools to check in with yourself regularly.
Speak up before things get worse — no judgment, just help
24/7 support in Bangla. Reach us instantly via live chat for any issue.
Email us at responsible@casinor.ws. We'll get back to you within 24 hours.
All conversations are completely confidential. No information is shared with third parties.
Worried about a loved one's betting? Family members are welcome to reach out to us too.
Casinor operates under an international gaming licence and is legally obligated to ensure responsible gaming. We actively monitor for problematic gaming behaviour and, where necessary, take protective measures automatically.
We never encourage members who are struggling to keep playing. Members on self-exclusion receive no marketing communications. Your wellbeing is the foundation of our business.
Two important questions new members often ask