Casinor takes your privacy seriously. This page clearly explains what data we collect, why we collect it, how we use it, and what rights you have.
This privacy policy applies to all Casinor services. By using the platform, you agree to this policy. For any questions, contact us at support@casinor.ws.
Casinor collects specific information from you — and the reason for collecting each piece is clearly stated. We do not collect anything beyond what is necessary.
| Data Type | Why It's Required |
|---|---|
| Full Name | Identity Verification & KYC Process |
| Date of Birth | To verify age (18+) |
| Email Address | Account Communications & Security Notifications |
| Phone Number | Two-Factor Authentication & Transaction Confirmation |
| Country & Address | Legal Compliance & Payment Processing |
Some information is collected automatically while you use the platform:
Before a withdrawal or large transaction, Casinor may request one or more of the following documents:
KYC documents are stored on encrypted servers and are accessible only to authorized personnel. Once verification is complete, scanned copies are securely deleted.
Casinor uses collected data solely for specified purposes. Data is never sold or used for unauthorized reasons.
You can unsubscribe from marketing emails at any time through your account settings. However, security and transaction-related messages cannot be disabled.
Casinor uses the highest industry-standard technology to keep your data secure.
Your data is typically retained for the full duration your account is active and for a further 5 years after closure, due to legal obligations. Physical KYC documents are deleted in digital form once verification is complete.
Casinor never sells your data. However, limited information may be shared with trusted partners in specific circumstances:
| Partner Type | What Information Is Shared | Why |
|---|---|---|
| Payment providers (bKash, Nagad, etc.) | Transaction Information | Payment Processing |
| Game providers (Evolution, Pragmatic) | Gaming Session Data | Game Management |
| KYC Verification Service | Identity Documents | Age & Identity Verification |
| Government Authorities | Legally Required Information | Legal Obligations |
All third-party partners are contractually bound to uphold the same privacy standards. They may not use your data for their own purposes.
Casinor's website and app use cookies to keep the site functioning properly and to enhance your experience.
You can disable cookies in your browser settings, though some features may not work as intended.
Casinor complies with GDPR and international privacy standards. You have the following rights:
You may request to see what information we hold about you.
You may request corrections if any of your information is inaccurate.
After your account is closed, you may request deletion of your data once the legally required retention period has expired.
You may request that your data be used only for specific purposes.
You can request an export of your data in a machine-readable format.
You can object to marketing communications or certain uses of your data.
Casinor does not collect data from or provide services to anyone under the age of 18. Age is verified at registration. If a minor is found to have created an account using false information, all collected data will be deleted immediately.
If you suspect a minor is using the platform, please contact us immediately — swift action will be taken.
Casinor may update this Privacy Policy when necessary. For significant changes, you will be notified via your registered email and on the platform — at least 14 days before the changes take effect. Continued use of the platform after any update constitutes acceptance of the revised policy.
For any privacy-related questions or requests, please contact our data protection team:
We aim to respond within 30 business days of receiving your request.
Six Reasons Our Privacy Commitment Is More Than Just Words
Every message, transaction, and piece of personal information is encrypted with 256-bit TLS — at all times.
Casinor never sells your data to third parties. This is a core principle we stand by.
You have full rights to view, correct, delete, or port your data — at any time.
Casinor operates in compliance with GDPR and international data protection standards.
Independent security experts regularly audit Casinor's systems — any vulnerabilities found are addressed promptly.
In the event of a data breach, affected members will be notified within 72 hours — nothing will be concealed.
Two Special Questions About the Privacy Page