Legal Section

Casinor Terms & Conditions – Complete Platform Usage Rules

Please read these Terms and Conditions carefully before creating an account on Casinor. This isn't a wall of tedious legal text — it's a straightforward agreement between you and us, written in plain language.

Last Updated: January 2026
Language: English
Version: 3.2
18+
Minimum Age
1
One account per person
KYC
Identity Verification Required
7 Days
Bonus Validity

This page contains all of Casinor's rules and regulations in Bangla. By creating an account, you confirm that you have read and agreed to these terms. If anything is unclear, feel free to ask via the support chat.

1General Terms & Conditions

Casinor is an international online gaming and Sports Betting platform. These Terms and Conditions constitute a legal agreement between Casinor and its users. By accessing the platform or creating an account, you agree to be bound by all of these terms.

Scope of Application

These terms apply to Casinor's website, mobile application, API integrations, and all related services. They are in effect for anyone accessing the platform from any country, including Bangladesh.

Compliance with local laws in your country is entirely your own responsibility. Casinor reserves the right to restrict its services in certain jurisdictions.

  • These terms and conditions are available in both English and Bengali — in the event of any conflict, the English version shall prevail.
  • Casinor may update these Terms and Conditions at any time — you will be notified by email 7 days before any changes take effect.
  • Additional rules are detailed on a separate page.

2Account Rules

Registration Eligibility

You must be at least 18 years old to open an account at Casinor. This is a strict requirement with no exceptions. Your date of birth is required at registration and must be verified during the KYC process using a national ID or passport.

One Person, One Account

Each individual may hold only one account at Casinor. Any attempt to open multiple accounts under the same name, address, or device will result in permanent closure of all associated accounts, and any balance held may be forfeited.

  • You must provide truthful and accurate information when registering.
  • You are responsible for keeping your account login credentials secure.
  • Transferring or renting your account to another person is strictly prohibited.
  • To update your registered email address or phone number, please contact our support team.

KYC Verification

KYC verification is required before your first withdrawal or for any transaction exceeding ৳50,000. You will need to submit a national ID or passport along with proof of address (such as a utility bill). Verification is typically completed within 24 hours.

3Bonuses & Promotions

Casinor offers a variety of bonuses — welcome bonus, reload bonus, cashback, free bets, and more. Each bonus has its own terms, which are detailed on the bonus page.

Wagering Requirements

Most bonuses require you to wager a specified amount before you can make a withdrawal — this is known as a wagering requirement. For example, a ৳1,000 bonus with a 30x wagering requirement means you need to place ৳30,000 in bets.

Cashback bonuses generally carry no wagering requirements. For Diamond VIP members, wagering conditions on select bonuses are reduced.

  • Bonuses expire if not used within 7 days of being credited.
  • Multiple bonuses cannot be active at the same time.
  • Requesting a cash withdrawal while a bonus is active will result in the bonus being forfeited.
  • Live Betting and slots generally count toward the full wagering requirement; table games contribute only partially.
  • If promotional abuse is confirmed, the bonus and any associated winnings will be voided.

4Payments & Withdrawals

Deposit

Deposits at Casinor can be made via bKash, Nagad, Rocket, USDT (TRC20), Bitcoin, Ethereum, and Visa/Mastercard. The minimum deposit is ৳200. Deposits are generally instant — if a deposit fails, the funds are returned within 2 hours.

Withdrawal

Withdrawal requests are typically processed within 3–5 minutes. However, if KYC verification has not been completed, your first withdrawal may take up to 24 hours.

  • Minimum withdrawal is ৳500.
  • The maximum daily withdrawal for standard members is ৳1,00,000.
  • Diamond VIP members have no withdrawal limits.
  • Withdrawals will be processed using the same payment method you used to make your deposit.
  • KYC verification is required for your first withdrawal.

For suspicious transactions, Casinor may request additional verification — this is done to protect the security of your account.

5Betting Rules

General Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled — unless the cash-out feature is available, in which case you may partially or fully withdraw your bet. The minimum and maximum bet limits for each event are displayed individually.

  • The odds displayed on screen at the time of placing a bet are final. Bets placed at abnormal odds due to a technical error may be voided.
  • If a match is abandoned or postponed, your stake will be refunded.
  • In the event of a dispute over match results, the official scoreboard data is final.
  • If one leg of an accumulator bet is voided, it will be counted as odds of 1.00.
  • Match fixing or placing bets based on insider information is strictly prohibited.

Live Betting

Odds in live betting change continuously. The odds at the time your bet is submitted will apply — any changes after the bet is placed will not affect it.

6Security & Privacy

Casinor uses 256-bit SSL encryption to protect your personal data. Your information is never sold to third parties. For more details, Privacy Policy page for more details.

  • Never share your login credentials with anyone — no one at Casinor will ever ask for your password.
  • We strongly recommend keeping two-factor authentication (2FA) enabled on your account.
  • If you notice any suspicious login activity, change your password immediately.
  • Report any breach of your account security to our support team as soon as possible.

7Responsible Gaming

Casinor believes betting should be purely for entertainment. We provide a range of tools to help prevent problem gambling, all of which you can activate yourself at any time.

  • Deposit Limit: Set limits on your daily, weekly, or monthly deposits.
  • Session Limit: Set a limit on how long you play in a single session.
  • Cooling-Off: Take a temporary break ranging from 24 hours to 30 days.
  • Self-Exclusion: Exclude yourself from the platform permanently or for a set period of time.

Learn More Responsible Play page for more details.

8Account Suspension & Termination

Casinor reserves the right to suspend or permanently close your account for any of the following reasons:

  • Breach of terms and conditions or evidence of fraud.
  • Operating multiple accounts.
  • Bonus abuse (arbitrage, bonus hunting, etc.).
  • Match fixing or use of insider information.
  • Money laundering or suspicious financial activity.
  • Registering with false information.

In the event of a ban, your verified balance (excluding bonuses) will generally be refunded; however, if fraud is established, the entire balance may be forfeited.

9Dispute Resolution

For any dispute or complaint, contact our support team first via live chat or email. Most issues are resolved within 24 hours. If support is unable to resolve the matter, you may escalate your complaint to Casinor's licensing authority.

  • Complaints must be filed within 30 days of the incident.
  • In the event of a dispute, keep records of your transactions and screenshots as evidence.
  • Support Email: support@casinor.ws

10Changes to Terms

Casinor reserves the right to update these Terms and Conditions at any time. For significant changes, registered users will be notified via email and on the platform — typically 7 days before the changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.

The "Last Updated" date at the top of this page always reflects the date of the current version.

Key Terms & Conditions at a Glance

The most important highlights of Casinor's terms at a glance

Age Verification Is Mandatory

Casinor is strictly prohibited for anyone under 18. Withdrawals are not possible without age verification through the KYC process.

Clear Bonus Terms

The wagering requirements and validity period for each bonus are displayed on screen before the bonus is claimed. There are no hidden terms.

Fast Withdrawal Processing

Members who have completed KYC verification typically receive funds to their bKash or Nagad account within 3–5 minutes.

Strict Anti-Fraud Policy

Multiple accounts, bonus abuse, or match fixing — any form of fraud will result in a permanent ban.

Responsible Gaming Tools

Deposit limits, cooling-off periods, and self-exclusion — all the controls you need, available anytime.

Fast Dispute Resolution

Most complaints are resolved within 24 hours. If a resolution cannot be reached, you have the option to escalate the matter to an independent authority.

FAQ

Two frequently asked questions on the Terms & Conditions page

Yes, Casinor has its own mobile app — available for both Android and iOS. It is not listed on the Google Play Store or Apple App Store, as online gaming apps frequently face restrictions under store policies. Instead, visit the official Casinor website's App You will need to download the APK directly from the page. Before installing on Android, go to your phone's settings and enable "Install from unknown sources". iOS users can open the site in Safari and tap "Add to Home Screen" for an app-like experience. The app offers the same full features as the website — including live betting, payments, and notifications.

To participate in Casinor tournaments and leaderboard competitions, your account must be KYC-verified — prizes cannot be awarded without confirmed identity. Bets placed using bonus balance generally do not count toward tournament points; only real money bets are counted. Each tournament may have its own points system, which will be announced before the tournament begins. Any strategy of repeatedly placing small bets on the same match to accumulate points — which undermines the purpose of the tournament — will result in disqualification. Standard wagering requirements apply to any bonus funds awarded as prizes.

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